Consultancy
DanCor UK is a specialist company offering an independent inspection report, consultancy and
expert witness service to members of the public. Supporting the consumer we believe in offering
comprehensive, professional and competitively priced consultancy and problem solving.
DanCor UK has close relationships with consumer organisations and government bodies providing
a unique service to members of the public.
Our services include;
Consumer Consultancy · Independent assessment and inspection services within the consumers’ home.
· Independent arbitration services
· Negotiation with the retailer or supplier to reach an amicable solution to a problem
· Understanding materials used and manufacturing techniques
· Expert witness service
· Advice with making the right purchase of a piece or pieces of furniture
· Understanding leather and its care
· Furniture and the environment
The DanCor UK End Consumer Support Department
Investigation and Report Service
DanCor UK provides a service whereby furnishing products, beds, cabinets and general furniture
items or their installation can be assessed by an independent consultant to help in resolving complaints.
The service is excellent value for money and is available to customers of retailers or suppliers in general.
When a complaint turns into a dispute, there are usually several reasons for this, not least of which is
that both the consumer and the retailer/supplier believe they are right. An independent assessment of
the product will help to ensure that both parties know what the problems are and whether there is a
valid complaint.
The product will be examined by a competent, independent, and experienced consultant, and a report
provided which will detail whether or not your complaint is valid. The report is supported by photographic
evidence and on-site tests as necessary.
If the dispute reaches court it is almost certain that the court will want a report from an independent
consultant so that they can ascertain whether or not the claim is valid. Where appropriate you will be able
to use this report in support of your claim.